Questions
Straight answers
Everything people ask before they book, and everything barbers ask before they join.
Booking an appointment
Does it cost anything to book?+
No. Booking is free and always will be. You pay your barber or stylist directly for the service, exactly as you would if you'd walked in.
Do I need to make an account?+
No account, no password. Pick a time, enter your name, phone and email, and you're booked. The email is how we send your confirmation and how your stylist can reach you if something changes.
How do I know those times are actually open?+
Because the person cutting your hair set them. Availability comes straight from their own calendar, not a receptionist's guess. When they block off an afternoon it disappears from this site the same second, and once you book a slot nobody else can take it.
How do I pay?+
Directly to your stylist — we never handle the money and take no cut. Their profile and your booking confirmation show how they accept payment, including online options like Venmo, Cash App and Apple Pay with a QR code you can scan, so you can pay before or after your appointment.
What if I need to cancel?+
Use the confirmation code from your booking on the Find my booking tool. Cancelling is instant and free. Please do it as early as you can — the slot goes straight back up for someone else, and your stylist keeps their day full.
What if my stylist cancels on me?+
You get an email the moment it happens, so you're never driving to a shop for an appointment that no longer exists. Nothing is charged, and the email links you straight back to find another time.
I lost my confirmation code+
Check your email — we sent a copy when you booked. If you still can't find it, contact us with the name and phone number you booked under and we'll look it up.
Are the reviews real?+
Yes, and that's enforced rather than promised. The only person who can write a review is someone holding a confirmation code from an appointment that actually happened, after it happened. They can't be bought, generated, or posted by a competitor.
How do I know a pro is good?+
Look at their work. Every pro can post photos of their own best cuts, color and styles right on their profile, and the only reviews are from people who actually sat in their chair. Check both before you book.
Something went wrong with my appointment+
Tell us. Every booking is on record with the time, the service and both sides' contact details, so we can actually look into what happened rather than guess. Contact us with your confirmation code.
Joining as a barber or stylist
What does it cost?+
One flat $19.99/month. No setup fee, no contract, and no commission — ever. Cancel any time.
Do you take a commission?+
No. No commission, no per-booking fee, no cut of tips. What a client pays you is yours. That's deliberate — a per-booking fee would eventually push your prices up to cover ours.
How many clients will I get?+
We’re not going to invent a number. We’re early, and you may be joining before the client side is busy in your area — so your dashboard shows exactly what you’ve booked through us against what you’ve paid. Judge it for yourself rather than take our word for it.
Do I have to upload my license?+
No. We never ask for your license number or a photo of it. Sign up with your name, services and hours, add a few photos of your best work, and you're live.
When am I charged?+
One flat $19.99/month, charged when you sign up. No setup fee and no contract — cancel any time from your dashboard.
Can I cancel?+
Any time, from your dashboard, without calling anyone. Your chair comes off search right away and you are not billed again. Come back whenever you like at the same flat $19.99/month.
Do I keep my own clients?+
They were never ours. You get every client's name, phone and email on every booking. We don't sit between you and them, and we don't charge you to talk to them.
I rent a booth / work at two shops+
That's who this was built for. The listing belongs to you, not the building. You pick the shop your chair is in, and if it isn't listed yet you add it once — then every stylist there can pick it too.
How do clients pay me?+
Directly — the money never passes through us and we take no cut. In your dashboard you add the options you want to offer online: Venmo, Cash App and Apple Pay. Clients see them — with a scannable QR code for Venmo and Cash App — on your profile and on their booking confirmation, and they can pay before or after the appointment. You can still take cash or card at the chair.
What if I need to block off a day?+
Block it from your dashboard and it disappears from search immediately. You control your hours completely — set them once, change them whenever, and add time off for a single afternoon if that's all you need.
What happens when someone books me?+
You get an email straight away with their name, a tappable phone number, the service, the time and anything they told you. The slot is blocked on your calendar automatically so nobody can double-book it.
Can I add my own appointments?+
Yes. Walk-ins and clients who booked you off Salon N Barber go straight onto your calendar — open your Appointments tab and tap + Add appointment. It blocks the slot just like an online booking, so your availability always matches real life.
Can I add photos of my work?+
You need at least three to sign up, and you can add more later. They appear on your profile and in the public gallery with your name and a Book button beside them.
Post only work you did yourself — clients book expecting the person who did it.
My city isn’t listed yet+
Sign up anyway. A city opens when its professionals do — if you’re first in your town, you’ll be the reason it opens.
Still stuck? Ask us directly — a real person answers.
Still deciding
See the work before you book.
Every photo is posted by the pro who did the work.
